Frequently Asked Questions
What is your return policy?
We offer a 30-day return policy for unused items.
Do you charge restocking fees?
No, we do not charge any restocking fees.
Who pays for return shipping?
Customers are responsible for return shipping labels.
What is your refund timeline?
Refunds are processed within 10 business days after the returned item is inspected.
Where do you ship?
We ship exclusively within the United States.
What is the flat shipping fee?
A flat fee of $20 applies to all orders.
How long does delivery take?
Orders typically arrive within 4-6 business days.
Can I exchange a product?
Yes, exchanges are available for eligible items in unused condition.
What payment methods do you accept?
We accept the following payment methods:
Credit Cards and Debit Cards: Visa, MasterCard, American Express, Diners Club, Discover, Google Pay, Apple Pay, ELO, JCB and Union Pay.
How can I contact you?
Email us at support@gymforge.store or use our contact form.
FOR MORE INFORMATION:
- Company Name: GYMFORGE
- Phone: +1 (347) 674-4083
- Email: support@gymforge.store
- Customer Service Hours: Monday to Friday (8:00 AM to 4:00 PM)
- Address: 249 Putnam Ave, Brooklyn, NY 11216, United States